Increase your market share with a focus on Customer Service Excellence.   You might think that’s a strange question when the majority of businesses are very nervous, if not fearful about the next 12 months; but it is possible to grow your business in a recession.   In the last recession, I was running a…

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Hi, I am Phil Eldridge, Owner/Director of Secure Business Advisors Limited. I work with and support business owners and senior executives (managers) who have the aspiration and drive to maximise the results of their businesses. They achieve high growth, improve their wealth, deliver outstanding service to their customers and enjoy sustained and increased profits.  …

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Hi, I am Phil Eldridge, Owner/Director of Secure Business Advisors Limited. I have spent 30 years working in procurement, manufacturing, operations and service with roles as Operations Director, Service Director and as Managing Director. I have gained invaluable knowledge and experience driving transformational change, to deliver operational improvements, to improve critical KPIs, and to implement…

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